Now Hiring CSR2 - Lenexa

Location: Lenexa, KS
Date Posted: 05-04-2018
Now Hiring Customer Service Agents Level II

Continue your career at Centrinex!  Since 2005 Centrinex has been one of the leading call center providers in the Johnson County and surrounding areas!  Realizing that employees are our biggest asset, we invest in our employee’s growth with the CSR Experience and Employee Bill of Rights – we offer more than just a paycheck!
The Customer Service Agent level II is responsible for creating a great experience for every customer we serve.  Responsibilities include engaging customer contact and verifying applications based on criteria established by the dynamic companies we support.  Customer Service Level II Agents are team players and help above average producers. 
We are looking for a smiling face with great customer service skills, strong computer skills, and the ability to multi task.

Job Requirements:
  • One continuous year customer service and/or contact center experience required
  • Excellent communication skills
  • Ability to prioritize and multi-task
  • Attention to detail
  • High school diploma or GED certificate, working towards College credits is strongly recommended.
  • Bilingual skills a plus
  • Microsoft Excel, Word, Outlook and general application experience
  • Regular and predictable attendance is an essential function of this position.
Centrinex offers:
  • Pay rate starting at $12.00 - $14.00 per hour based on experience; shift differentials; bilingual differential; tenure and performance bonus opportunities.
  • 401K benefits with company match
  • Health, Dental, Vision, and Volunteer Life Insurance (first of the month after 60 days)
  • Casual dress code
  • Room to grow on your own merits with 99% of CSR III, and CSR IV, and upper management  positions promoted from within
  • Earned paid Personal Time Off (PTO)
  • Multiple Schedules offered
  • An engaging and fun work environment; monthly activities  and events promoting company pride and philanthropy lead by an Activities committee
  • Monthly employee recognitions for employment and performance milestones.
  • Extensive continuing education available through Centrinex University, The CSR Experience Employee Bill of Rights, team meetings and coaching sessions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.  We E-Verify, background & credit check.
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