Call Center Collections Representative - Lenexa

Location: Lenexa, KS
Date Posted: 10-17-2017
CENTRINEX is Immediately Hiring  Collections Representatives
10310 W 84th Terrace, Lenexa, KS 66214

Shift: Monday - Friday  8:00am - 5:00pm

$12.00/hr plus uncapped commission(depending upon experience) or $11.50/hr plus bonuses



Education and Experience:
  • High School Diploma or equivalent required.
  • Minimum of 6 months - 1 year experience working in collections preferred
  • Great communication skills
  • Ability to prioritize and multi-task
  • Attention to detail
  • High school diploma or GED certificate, some college strongly preferred 
  • Microsoft Excel, Word, Outlook, and experience using the Web
  • Regular and predictable attendance is an essential function of this job

Centrinex Offers:
  • Day shifts Monday through Friday
  • Direct Deposit 
  • Health, Dental, Vision & Life Insurance (first of the month after 60 days) 
  • A fun and engaging work environment 
  • Room to grow on your own merits!
The Collections Representative is responsible for communicating with customers via inbound and outbound calls for the purpose of collecting funds on delinquent accounts.   
 
Essential Duties and Responsibilities:
 
  • Responsible for contacting delinquent customers to recover payments.
  • Makes payment arrangements with delinquent customers, completes Payment Arrangement Form, and maintains a tracking schedule on each customer.
  • Responsible for sending follow up emails with payment arrangements, including reminder emails the day before payments are due.
  • Collects a minimum amount of money during each monthly commission period as established at the beginning of each period.
  • Responsible for setting up all qualified accounts for blind pulls.
  • Assists Collections Payment Processor with return processing, as needed.
  • Ensures compliance with all company and departmental policies, procedures, and guidelines.
  • Maintains a clean and organized work station.
  • Flexibility to work extended hours with minimal notice during heavy workload periods.
  • May be required to perform other tasks as requested, assigned, or directed.
 


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. We E-Verify, background & credit check.
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